This Privacy Policy describes how Koala Research Foundation Australia Limited (“KRFA,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information provided by individuals (“you” or “users”) through our website, including any donations made through PayPal. By accessing or using our website, you agree to the terms and conditions outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, mailing address, phone number, and payment details when you make a donation via PayPal or interact with our website.

1.2 Non-Personal Information: We may also collect non-personal information, such as your browser type, operating system, IP address, and website usage statistics. This information does not personally identify you and is used for analytical purposes to improve our website and services.

2. Use of Collected Information

2.1 Personal Information: We collect and use your personal information to process your donations, send you receipts, provide you with updates about our activities, respond to your inquiries, and keep you informed about our projects, events, and fundraising campaigns.

2.2 Non-Personal Information: Non-personal information is used to analyse trends, administer our website, improve user experience, and gather demographic information for internal purposes. This information may be shared with third parties but does not personally identify you.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted service providers who assist us in operating our website and services. These providers have agreed to maintain the confidentiality and security of your information and are only authorised to use it as necessary to provide the requested services.

3.2 Legal Requirements: We may disclose your personal information when required by law, court order, or governmental authority. We may also disclose information if we believe in good faith that such disclosure is necessary to protect our rights, enforce our policies, or respond to claims that any content violates the rights of others.

3.3 Consent: With your consent, we may share your personal information with other organisations or partners for joint initiatives or collaborations. However, we will obtain your explicit consent before sharing your information for such purposes.

4. Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete such information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. By continuing to use our website after the changes are made, you agree to be bound by the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Koala Research Foundation Australia Limited

• Address: The Annex, Level 8, 12 Creek St, Brisbane QLD 4000
• Email: [email protected]